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FAQ

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We have 2 locations:

North End Spine and Sports is across from Village Green Mall in Railway Plaza 201-4710 31st Street Vernon BC.

South End Spine and Sports is across from the Vernon Civic Arena at 3607 31st Street Vernon, BC.

At North End Spine and Sports :
Physiotherapists:  Cheryl Witter, Derek Geldrich, Virginie Pichard-Jolicoeur, Kayla Comstock, Cori Hanan
Registered Massage Therapists:  Carla Buchanan, Shannon Sakakibara.

At South End Spine and Sports:
Physiotherapists:  Bob Powls, Lisa Crockett, Demian Carson, Nathan Bruneau
Registered Massage Therapist:  Myoka Kuraoka.

You do not need a Doctors referral to see a Physiotherapist or Registered Massage unless you have a WCB or ICBC claim. Some extended Health Care Plans require a Doctors referral as well.

Please call us or visit our contact page for more information.

North End:  250-545-6030
South End:  250-558-9998

If you qualify for the MSP Premium Assistance the Provincial government does provide funding for Physiotherapy and Massage. If you are unsure whether you qualify for MSP Premium Assistance our staff can check for you.

Plans vary so check with your employer or insurer, but most extended health care plans do provide Physiotherapy and Massage coverage. We ask that you pay for your treatments each visit. We will issue you a receipt for each treatment and you will then need to submit your receipts to the Insurer for reimbursement.

We can bill WCB, ICBC, DVA AND RCMP directly.

Yes. Check with your Case Manager regarding your coverage details and bring your Claim number with you on your first Appointment.

Yes. A Doctors referral is required. Please call our office for more details.

We accept Visa, MasterCard, American Express, Debit/Interac and cheques/cash. A receipt will always be issued for each treatment.

Bring your referral if referred by a Doctor. Your claim number if it is an ICBC or WCB claim. Also any special reports (X-ray , MRI, CT scan). For Physiotherapy patients, bring loose clothing (shorts, tank tops) that will expose the area that needs to be treated. We also have gowns and shorts.

This depends on the injury and the type of treatment you require. For physiotherapy and Initial Assessment can be up to 60 mins. Subsequent visits will be 30- 45 minutes. For Massage Therapy patients visits can be booked for 30, 45 or 60 minutes.

We require 24 hours cancellation notice.

Physio Journey